Customer Service Tips for Call Center

Customer Service Tips for Call Center

by Jose Luis Perez March 03, 2021 Call Recording

Customer Service Tips for Call Center. Companies that have the customer in the middle of their operation are benefiting from

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How to Use Speech Analytics

How to Use Speech Analytics

by Jose Luis Perez February 16, 2021 Speech Analytics

Companies that do not consider implementing solutions like Speech Analytics will lose valuable benefits and cost savings. Businesses improve quality

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Benefits of Speech Analytics

Benefits of Speech Analytics

by Jose Luis Perez February 03, 2021 Speech Analytics

Speech Analytics Solution Speech Analytics in its beginnings was the process of analyzing the recorded audio of phone calls to

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Speech Analytics Software for Call Center

Speech Analytics Software for Call Center

by Jose Luis Perez January 28, 2021 Speech Analytics

What is Speech Analytics? Speech Analytics Software was initially available around 2002. Since then, its popularity has grown exponentially. Today,

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Call Recording Software

Call Recording Software

by Jose Luis Perez November 10, 2020 Call Recording

Call Recording Software Features and Compatibility Learn more about our Call Recording Software. Call history, search and playback. Coaching and

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Speech to Text Analytics Tool

Speech to Text Analytics Tool, the Recordia’s Speech Analytics

by Jose Luis Perez November 05, 2020 Speech Analytics

Discover customer insights, improve Call Center performance, and make the best business decisions by analyzing voice-to-text interactions with Recordia and

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PCI DSS Compliance in Call Recording

PCI DSS Compliance in Call Recording

by Jose Luis Perez October 28, 2020 Call Recording

Protect your customers, comply with the security standards of payment cards. Learn more about Recordia for PCI DSS compliance now.

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Take Advantage of AI-powered Speech Analytics

Take Advantage of AI-powered Speech Analytics

by Jose Luis Perez September 24, 2020 Speech Analytics

Many companies that have been recording their calls for years are not prepared to fully exploit their data with Speech

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Recordia participates in American Bankers Association’s very first virtual conference

Recordia participates in American Bankers Association’s very first virtual conference

by Bob French July 31, 2020 Speech Analytics

ABA’s Risk And Compliance Virtual Conference July 28-30 In today’s challenging times it is critical that we find creative ways

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