Recordia participates in American Bankers Association’s very first virtual conference

Recordia participates in American Bankers Association’s very first virtual conference

by Bob French July 31, 2020 Speech Analytics

ABA’s Risk And Compliance Virtual Conference July 28-30 In today’s challenging times it is critical that we find creative ways

Read More
Why Banks and Financial Institutions are using Speech Analytics

Why Banks and Financial Institutions are using Speech Analytics

by Aisling Moriarty July 30, 2020 Speech Analytics

Banks and Financial institutions are rapidly expanding the channels they use to sell and serve customers and the platforms and

Read More
The benefits of Speech Analytics for Call Centers

The benefits of Speech Analytics for Call Centers

by Jose Luis Perez July 22, 2020 Speech Analytics

The technology of Speech Analytics entered the commercial market just 14 years ago, but it has already become one of

Read More
10 benefits of cloud-based call recording for businesses

10 benefits of cloud-based call recording for businesses

by Jose Luis Perez July 21, 2020 Call Recording

Whether you are managing a startup or an enterprise, the amount of daily calls can often be overwhelming. Because real-time

Read More
3 reasons why you need to encrypt recorded phone calls

3 reasons why you need to encrypt recorded phone calls

by Jose Luis Perez July 21, 2020 Call Recording

Most companies record calls and use call recording solutions. Whether it is for compliance, quality control or training, there are millions of

Read More
The benefits of Call Recording on Cloud vs. On-Premise

The benefits of Call Recording on Cloud vs. On-Premise

by Jose Luis Perez July 15, 2020 Call Recording

With significantly lower costs, quick set-up and unlimited usability, cloud-based technology has been slowly substituting on-premise over the course of

Read More
How speech analytics benefits sales teams

How Speech Analytics benefits sales teams

by Aisling Moriarty July 09, 2020 Speech Analytics

Speech analytics is quickly becoming one of the most in demand technologies for organizations across all industries. Most organizations have

Read More
How to enhance your CRM

How to enhance your CRM

by Aisling Moriarty June 18, 2020 Call Recording

The biggest key aspect to the success of a business is a satisfied customer. For this reason, in recent years

Read More
Why is Speech Analytics important?

Why is Speech Analytics important?

by Aisling Moriarty June 11, 2020 Speech Analytics

Analyzing your customers’ calls is the best way to know how your business is performing, 92% of all interactions with

Read More