General Compliance

What is compliance?

Compliance is a set of mechanisms and good practices established by ac ompany in order to avoid committing crimes.

In some countries, a Company may be held criminally responsible for the crimes committed by its Partners, Directors, Employees, Collaborators and other third parties that use the company´s means.

This responsibility can be translated into an economfine, suspension of activity, closure of premises, dissolution of the company, etc.

The fundamental objective of implementing a Compliance Program in an organization is to prevent and reduce the risk of committing crimes within it.

If the implementation of the prevention and control measures is prior to the crime, the Company will be exempt from criminal liability or may mitigate it.

To this end, preventive measures must be sufficiently comprehensive, and are not enough mere guidelines or guidelines for conduct.

Recordia has the possibility to contemplate measures in different scenarios, both GDPR, PCI DSS, HIPAA, Dodd-Frank, MIFID II or SOX.

This enables organizations to easily adapt to regulatory changes and to respond to auditors quickly while ensuring transparency towards customers. Today many companies and Contact Centers around the world need to make compliance a differentiating element for customers.

How Recordia Contemplates Compliance

Using our system you can create rules that help detect security breaches and take proactive action.

Can adapt to regulatory changes by adhering to privacy and recording laws.

Our system allows you to be notified of obtaining the necessary evidence to maintain regulatory compliance.


  • A single place to manage compliance for all customer interactions.
  • Chaos management.
  • Notice of violation of regulatory compliance and prior detection.
  • Scale queues and workflow management.
  • Using analytics to get more insights.

Empower your legal department to work smarter, not harder, with the right legal compliance technology solutions.

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