Business Rules: Recordia’s newest feature

Business Rules: Recordia’s newest feature

by Jose Luis Perez July 14, 2021 Call Recording

What is Business Rules? Recordia, call and interaction recording solution now offers its customers a new feature called “Business Rules”.

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PCI Compliance Call Recording

PCI Compliance Call Recording

by Jose Luis Perez May 17, 2021 Call Recording

PCI Compliance Call Recording refers to the requirements set forth in the Payment Card Industry Data Security Standard (PCI DSS).

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California Call Recording Law

California Call Recording Law

by Jose Luis Perez May 11, 2021 Call Recording

With the advancement of technology and the importance of business intelligence, more and more companies tend to record, store and

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Microsoft Teams Call Recording

Microsoft Teams Call Recording

by Jose Luis Perez May 10, 2021 Call Recording

With the increase in the use of Microsoft Teams, call recording has become an important issue for compliance with regulations

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A PCI DSS Compliance for Call Centers

A PCI DSS Compliance for Call Centers

by Jose Luis Perez April 29, 2021 Call Recording

With the advancement of technology, the importance of protecting the privacy of customers has become a major problem of fines

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Customer Service Tips for Call Center

Customer Service Tips for Call Center

by Jose Luis Perez March 03, 2021 Call Recording

Customer Service Tips for Call Center. Companies that have the customer in the middle of their operation are benefiting from

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Call Recording Software

Call Recording Software

by Jose Luis Perez November 10, 2020 Call Recording

Call Recording Software Features and Compatibility Learn more about our Call Recording Software. Call history, search and playback. Coaching and

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PCI DSS Compliance in Call Recording

PCI DSS Compliance in Call Recording

by Jose Luis Perez October 28, 2020 Call Recording

Protect your customers, comply with the security standards of payment cards. Learn more about Recordia for PCI DSS compliance now.

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10 benefits of cloud-based call recording for businesses

10 benefits of cloud-based call recording for businesses

by Jose Luis Perez July 21, 2020 Call Recording

Whether you are managing a startup or an enterprise, the amount of daily calls can often be overwhelming. Because real-time

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3 reasons why you need to encrypt recorded phone calls

3 reasons why you need to encrypt recorded phone calls

by Jose Luis Perez July 21, 2020 Call Recording

Most companies record calls and use call recording solutions. Whether it is for compliance, quality control or training, there are millions of

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