Smart Recording & Archiving Interactions

Recordia transforms office communications, recording with ease and efficiency, storing securely in the cloud and using information, under the pay-per-use model (SaaS)

Smart Recording & Archiving Interactions

Recordia transforms office communications, recording with ease and efficiency, storing securely in the cloud and using information, under the pay-per-use model (SaaS)

Recordia®

A cloud-based solution that records all the interactions at enterprise level, stores them for an unlimited amount of time in a single platform on the cloud. When they are needed again, seamlessly bring them back in a searchable format.

Analytics can later be applied to obtain valuable data from interactions. Our system can also be equipped with machine learning technology, which can help you make predictions and generate reliable results from hidden insights.

Recordia®

A cloud-based solution that records all the interactions at enterprise level, stores them for an unlimited amount of time in a single platform on the cloud. When they are needed again, seamlessly bring them back in a searchable format.

Analytics can later be applied to obtain valuable data from interactions. Our system can also be equipped with machine learning technology, which can help you make predictions and generate reliable results from hidden insights.

Recording solution for businesses

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Recording Interactions

On-premise, Hosted and Mobile

Recordia is integrated digitally or analogically with your current infrastructure. Records calls from landlines and mobile phones (without the need for an App), emails, SMS, faxes, computer screens, “face to face”, and many more. Integrated with Cisco, Broadsoft, Alcatel, Avaya, Unify, among others.

recordia-feature-1-2c

Storage and Safekeeping

Secure, Scalable and Accessible

Our solution is cloud based, making it easy to implement and it´s updated automatically without any actions by the user. It also has the advantage of scaling your use depending on your needs. You only pay for what you use.

recordia-feature-1-3c

Extraction and Data Analysis

Speech Analytics and Artificial Intelligence

After storing your interactions in the cloud with Recordia, you can look for and analyze the stored data. You can use tools such as Speech Analytics and Artificial Intelligence to obtain valuable information for your business.

Recording solution for businesses

recordia-feature-1-1c

Recording Interactions

On-premise, Hosted and Mobile

Recordia is integrated digitally or analogically with your current infrastructure. Records calls from landlines and mobile phones (without the need for an App), emails, SMS, faxes, computer screens, “face to face”, and many more. Integrated with Cisco, Broadsoft, Alcatel, Avaya, Unify, among others.

recordia-feature-1-2c

Storage and Safekeeping

Secure, Scalable and Accessible

Our solution is cloud based, making it easy to implement and it´s updated automatically without any actions by the user. It also has the advantage of scaling your use depending on your needs. You only pay for what you use.

recordia-feature-1-3c

Extraction and Data Analysis

Speech Analytics and Artificial Intelligence

After storing your interactions in the cloud with Recordia, you can look for and analyze the stored data. You can use tools such as Speech Analytics and Artificial Intelligence to obtain valuable information for your business.

Recordia integrates with CRM systems

Recordia seamlessly integrates with Salesforce and Microsoft Dynamics, enriching the powerful database with the business information that it contributes to CRM. With Recordia, your sales team can automatically log phone call recordings, emails, SMS, faxes, and other interactions. You can retrieve and analyze these later, increasing the capacity of exploitation of your data? and facilitating the simplicity of the search process in the CRM.

All data is synched to your CRM in real time and without taking up or consuming your storage space.

Recordia integrates with CRM systems

Recordia seamlessly integrates with Salesforce and Microsoft Dynamics, enriching the powerful database with the business information that it contributes to CRM. With Recordia, your sales team can automatically log phone call recordings, emails, SMS, faxes, and other interactions. You can retrieve and analyze these later, increasing the capacity of exploitation of your data? and facilitating the simplicity of the search process in the CRM.

All data is synched to your CRM in real time and without taking up or consuming your storage space.

Verticals

Many sectors, particularly those involving some level of advisory function or legal liability, face increasing recording needs. All market data points to a substantial opportunity, particularly to be taken advantage of by Communication Service Providers (CSPs)

Financial Institutions

Comply with the law by keeping record of all agreements and advice provided to your customers

Insurance

Protect your company from legal complaints derived from data protection laws

Industrial

Record your interactions in the safest and most efficient way, a solution certified by the ENS

Retail

Ensure accuracy on your sales order taking and management processes, while improving your personal training

Telecommunications

Legally record calls and use them as proof of contract. Assess your call center efficiency

Legal

Record calls and interactions with your customers. Transcription from voice to text generating automatically

News and Media

Keep your content handy for editorial and journalistic work, protect from third party complaints

Public Organizations

Citizen service more efficient, improves Unified Communications. We have the ENS certification

Verticals

Many sectors, particularly those involving some level of advisory function or legal liability, face increasing recording needs. All market data points to a substantial opportunity, particularly to be taken advantage of by Communication Service Providers (CSPs)

Financial Institutions

Comply with the law by keeping record of all agreements and advice provided to your customers

Insurance

Protect your company from legal complaints derived from data protection laws

Industrial

Record your interactions in the safest and most efficient way, a solution certified by the ENS

Retail

Ensure accuracy on your sales order taking and management processes, while improving your personal training

Telecommunications

Legally record calls and use them as proof of contract. Assess your call center efficiency

Legal

Record calls and interactions with your customers. Transcription from voice to text generating automatically

News and Media

Keep your content handy for editorial and journalistic work, protect from third party complaints

Public Organizations

Citizen service more efficient, improves Unified Communications. We have the ENS certification

More than 300,000

interactions recorded daily with Recordia

More than 300,000

interactions recorded daily with Recordia